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Privacy Policy

Last Updated: November 2, 2025

Introduction

Welcome to PlushGPT. We are committed to protecting your privacy and ensuring transparency about how we handle your information. This Privacy Policy explains our practices regarding data collection, use, and protection.

Information We Collect

Information You Provide

  • Account information (email address, username)
  • Conversation messages you send to PlushGPT
  • Feedback and support communications

Automatically Collected Information

  • Device information (type, operating system, unique device identifiers)
  • Usage data (features accessed, interaction times, app performance data)
  • Log data (IP address, access times, crash reports)

How We Use Your Information

We use the collected information for the following purposes:

  • Providing and maintaining the PlushGPT service
  • Responding to your messages and generating AI conversations
  • Improving app functionality and user experience
  • Communicating with you about updates, security alerts, and support
  • Analyzing usage patterns to enhance our services
  • Ensuring security and preventing fraud or abuse

We Do Not Train AI Models on Your Data

Important: PlushGPT does not use your conversations, messages, or personal data to train, improve, or develop AI models. Your conversations remain private and are only used to provide you with responses during your session.

Data Sharing and Disclosure

We do not sell your personal information. We may share your data only in the following circumstances:

  • Service Providers: Third-party companies that help us operate our service (hosting, analytics, customer support)
  • Legal Requirements: When required by law, court order, or government request
  • Protection of Rights: To protect our rights, privacy, safety, or property, and that of our users
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Retention

We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Conversation data may be retained for a limited time to enable features like conversation history. You can request deletion of your data at any time by contacting us.

Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, secure server infrastructure, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request access to your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Portability: Request a copy of your data in a portable format
  • Opt-Out: Opt out of certain data collection and marketing communications
  • Withdraw Consent: Withdraw consent where we rely on consent to process your data

To exercise these rights, please contact us using the information provided below.

Children's Privacy

PlushGPT is not intended for children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your jurisdiction. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

Third-Party Services

PlushGPT may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of PlushGPT after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

PlushGPT
Email: privacy@plushgpt.com
Website: https://plushgpt.com

Regional-Specific Information

California Residents (CCPA)

California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information.

European Economic Area (GDPR)

If you are located in the EEA, you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, data portability, and to object to processing of your personal data.